Our mission statement: Jump River Electric Cooperative is to provide reliable, safe, sustainable, and affordable utility services to the communities we serve. This must be at the front of all that we do. I am writing today to inform you that we will be modifying our operations during this COVID-19 crisis.
Why? Safety. History tells us that stopping a pandemic is best done by limiting unnecessary contact with possible sources of contamination and then spreading it further. This is not a panicked reaction to any media hype. It is a proactive response as a proven means to slowing down a contagious disease. Yes, we could wait but the price of waiting is not worth what is at risk.
For how long? This is obviously a fluid time and hard dates are difficult, but we will follow the state mandated time frame and communicate changes to the website and Facebook page, often.
What about our front door? Beginning March 19, 2020, we will be closing our front door to walk-in business. Members will be asked to call in during normal business hours to handle any issues. We will deal with each request for in person contact on a case by case basis.
Are we closed? No, the office will be staffed to answer calls and emails from our members. Payments can be made through the mail, the Pay by Phone number located on your bill, through SmartHub or in the drop box outside of the building. Linemen and office staff will continue to work in a controlled environment to serve our members. We will simply be working differently for a time.
I sincerely appreciate your patience and understanding. I cannot stress enough that this is done as a precaution, not out of panic. Jump River Electric is taking proactive steps to keep employees safe so that we can continue to provide you with the electrical services in which you rely.
JREC-LCO Update -
It is my privilege to give you the following update on the JREC and LCO easement negotiation.
As you are aware, JREC has been working hard to reach an agreement with the Lac Courte Oreilles Band of Lake Superior-Chippewa Indians (LCO) regarding the ongoing easement situation. A mutually agreeable contract was signed on June 27 by the LCO Tribal Council and on July 3 by the JREC Board of Directors.
This contract is a major milestone since JREC first entered into the Memorandum of Understanding (MOU) with the LCO and Bureau of Indian Affairs (BIA) in the late fall of 2017, wherein JREC, the LCO, and the BIA agreed to work together to resolve all easement issues. Since the MOU, we have worked our way through many issues and have now established through contract a path for finalizing all easement concerns--past, present, and future.
I will continue to update our member-owners through articles in the Wisconsin Cooperative Energy News magazine, JREC website, and on Facebook.