Stay Connected
ViaSat High-Speed Satellite Internet Service
Think about your life and what it could be like if you had an Internet connection that was suddenly FAST! You could have snappier web browsing, share more photos with friends and family, and even watch your favorite video. Jump River Electric is about to change everything you think about broadband via satellite with Viasat.
Choose your service based upon how much you use the Internet and how fast you want your service to be. ViaSat is available to anyone who has a clear view of the southwest sky. Satellite Speed Internet is available virtually anywhere in the U.S. Call today for more details on JREC's internet service area.
Pricing and package options are listed below. Please call our office with any questions or stop in to sign up today. Our offices are open Monday through Friday. The Ladysmith office is located at 1102 W 9th Street North and is open 7:30 a.m. to 4 p.m. and the Hayward office is located at 13895 W County Hwy B and is open 9 a.m. to 3 p.m.
| Package Options | Choice 25-60 | Choice 50-100 | **Unleashed |
| Download Speed | 25 Mbps | 50 Mbps | 25 -100 Mbps |
| *UNLIMITED/Soft Data Cap | UNLIMITED 60 GB | UNLIMITED 100 GB | UNLIMITED |
| Price | $69.99 | $89.99 | $119.99 |
Speeds are "up to" and are not guaranteed and will vary.
*Soft Data Cap - After you exceed your initial data usage, Viasat may prioritize your service behind other subscribers during congestion. A copy of the Viasat Unlimited Data Policy can be found to the right. Wi-Fi included with each package.
**UNLEASHED: Speeds are “up to” and are not guaranteed and will vary based on where you live. If your data usage is trending to exceed the “typical usage” of a residential user on our network, you may have reduced priority during times of network congestion resulting in slower speeds. Typical usage currently means trending to not exceed 850 GBs in any 30-day period. The typical usage amount will vary based on network demands. Subscribers will need to add an external router to receive speeds greater than 50 Mbps.
All packages sold prior to 4/1/2024 are being discontinued. Existing subscribers will continue to be enrolled in these packages and will not see a change to their service. Please refer to the 'Available Packages' screen for current package options.
Packages with Soft Data Cap: After you exceed your soft data cap, Viasat may prioritize your service behind other subscribers during network congestion. Find out more about the Viasat Unlimited Data Policy to the right.
Maintenance / Service Plan available for $6.99/mo.
Jump River Electric Cooperative (JREC) is making available to its subscribers a Maintenance, Repair and Service Agreement to provide coverage for repair or replacement of your Viasat *covered equipment for the term of this agreement, should it fail to operate under normal use and in the manner for which it was designed. This Agreement provides coverage for each piece of *covered equipment and becomes effective 91 days after the enrollment date or installation date, whichever is greater; and expires when cancelled by either the subscriber or JREC. This Agreement does not provide for normal maintenance, routine cleanings, tune-ups, check-ups, storage or repairs to correct normal gradual reduction of operating.
*Covered Equipment is 1 Satellite Modem with power supply, 1 TRIA (receiver & feed assembly), and 1 Dish Antenna.
The Viasat equipment warranty is 12 months from the date of service activation. Service call fees will be $95.00 plus tax. The equipment replacement costs are listed below:
- TRIA - $185-$290 - MODEM - $150 - SATELLITE ANTENA - $75
The entire maintenance/service agreement can be found to the right.
FOR ALL PACKAGES:
Take advantage of our maintenance plan for $6.99/month on all new installations. Information on the maintenance plan can be found to the right.
A one-time equipment fee charge of $49.99 applies for all new installations. Members are required to sign a 24-Month Customer Agreement on all new installations. Taxes apply to all charges. Seasonal agreement options also available.
Each account also receives up to 5 email accounts and Spam & Virus Filtering included with each package.
*** Equipment/Activation price is free for a standard roof-mount installation. Non-standard installations will have additional charges.
Speeds are "up to" and are not guaranteed and will vary. All offers may be changed or withdrawn at any time. Service is not available in all areas or for all plans. Viasat is a registered service mark of Viasat, Inc. Call for more details.
BUY MORE is an option for all plans. If you exceed your monthly data or Priority Data Allowance, you can take advantage of the Buy More option to purchase data in increments of GB. Package options are as follows: 5 GB - $9.99, 10 GB - $14.99, 30 GB - $39.99, and 80 GB - $99.99. You can purchase multiple packages to total up to what you need. You can purchase a Buy More package by calling 715-532-5524 (M-Fr, 7:30 am to 4 pm) or by logging into your account at https://jrecoop.ruralportal.net.
SIGN-UP TODAY!
Here is what you need to do if you are ready to sign-up:
- Please complete the following three forms and include the first month of service along with the equipment fee and drop off at our office or mail to JREC, PO Box 99, Ladysmith WI 54848. Documents and down-payment needed prior to scheduling an installation and is due at time of signup.
- If you are unable to print out these forms, please contact our office and we will send you a packet.
- Please forward your completed documents or any questions to Denise.
SIGN-UP FORM, CUSTOMER AGREEMENT, and MAINTENANCE AGREEMENT
SEASONAL OPTION: If you will not be at this location for a month or more at a time, you should consider signing a seasonal customer agreement. The customer agreement becomes a 36-month agreement and you can turn your service to seasonal 6-months out of every 12. The price drops to $14.99/month, plus tax when on the seasonal plan. If you would like to take advantage of the reduced seasonal rate/plan, please complete and return the following two agreements in place of the above customer agreement.
SEASONAL CUSTOMER AGREEMENT and SEASONAL ADDENDUM
ADDITIONAL POLICY INFORMATION: VIASAT UNLIMITED DATA POLICY and JREC ACCEPTABLE USE POLICY
Direct questions to 715-532-5524 M-Fri, 7:30 am- 4pm.; technical support available 24/7 at 888-817-0951.
